by Greg Curtis on August 17, 2009
With the start of the semester just around the corner, we wanted to remind everyone of the return for another semester of IT training sessions to answer your questions on the use of technology at UMPI. This is a great way to ask questions, try out software you have been wondering about, or generally become more familiar with what is available to you. We especially encourage new students to stop in for one of the sessions. The sessions are drop in and are scheduled Monday through Friday from 2-3pm in the Library Conference Room during the fall semester.
by Greg Curtis on July 29, 2009
From UMS-ITS operations:
We have classified the mailboxes we will be migrating into 2 groups, those that are used regularly (active) and those that are not (inactive). We want to communicate clearly and directly with regular users. Those that are not regular users will not see the communications anyway, though we will still leave some mail for them so they know what has happened.
It’s also important to know that we will be migrating all accounts except regular employee accounts. So it will be students (even if employed in a student position), retirees, people with guest accounts (like vendors or contractors). Regular employees who are taking classes will not be moved.
We expect to begin migrating mailboxes next week (maybe a little earlier for the in-active mailboxes). The process by which this happens will be:
– Notification to active users that their mailbox will be moved about a
week before moving. They will be given the actual date. No notification for
inactive mailboxes.
– On the appointed day, the GA mailbox is created and the forward set (if
no forward is currently set) so that new mail is delivered to GA. The
migration (copy) of mail from Horde/IMAP to GA is queued and will begin
shortly.
– A final email is ’stuffed’ into the Horde/IMAP mailbox to tell them
their mail has been migrated and to give them instructions how to access it.
This will also catch POP/IMAP users.
– About 30 days after migration the Horde/IMAP mailbox will be deleted.
Please note a couple other important things:
– Migration of mail is a background process and may take several days
before all mail has been moved. We have no good way at present to know when
this ends, but the self-service page at https://mail.maine.edu/umsacct
has an indicator of whether the migration is pending or started and when it
started. The change from Horde/IMAP to GA is quick so it’s very likely some
users will connect to find no or little of their mail in GA. We will warn
them about this, but I’m sure you’ll hear about it too!
– If a user goes to mail.maine.edu to access Horde after they have been
migrated they will be intercepted by a page that tells them they have been
migrated and how to get to their mail. They can continue on to Horde if they
so choose. (This support is not in place today but will be next week.)
– Those who have forwarded their mail to non UMS mailboxes (yahoo, gmail
and so on) will usually look inactive to us. They will also get a GA account
as outlined above but we will not touch their forwarding. They will continue
to receive mail wherever they have forwarded it. They are welcome to use GA,
of course, and can do so by adjusting their forwards on the self-service
page.